At TOLEDO FAB METAL, we are committed to delivering your orders quickly and securely. Please review our shipping policy below to understand our process, timelines, and charges.
1. Processing Time
- All orders are processed within [X] business days (excluding weekends and holidays).
- Custom fabrication or bulk orders may require additional processing time, which will be communicated at the time of purchase.
- Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Methods & Delivery Time
We offer multiple shipping options to meet your needs:
- Standard Shipping: Estimated delivery within [X-Y] business days.
- Expedited Shipping: Estimated delivery within [X] business days.
- Express Shipping: Estimated delivery within [X] business days for urgent orders.
- Shipping times may vary depending on your location and carrier delays.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the package weight, destination, and selected shipping method.
- Free shipping is available for orders over $[X] (if applicable).
- Additional charges may apply for oversized or heavy shipments.
4. International Shipping
- We offer international shipping to selected countries. Additional customs duties, taxes, or import fees may apply, and the buyer is responsible for these charges.
- Delivery times for international orders vary based on customs clearance and local postal services.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the carrier’s website.
6. Shipping Issues & Delays
- We are not responsible for shipping delays caused by unforeseen circumstances such as weather, carrier delays, or customs processing.
- If your order is delayed beyond the estimated timeframe, please contact us at [your contact email] for assistance.
7. Lost or Damaged Shipments
- If your order arrives damaged or is lost in transit, please contact us within [X] days of delivery with photos and details.
- We will work with the shipping carrier to resolve the issue as quickly as possible.
8. Returns & Exchanges
- Please refer to our Return Policy for information on returning or exchanging items.